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Terms of Service


These are the terms of service that you agree to by registering and using the services of EnableVPN. It is only under these conditions that EnableVPN allows users to use its service. EnableVPN is not a service to be used for criminal acts. It is an Internet security and privacy service. You accept not to violate any law of any jurisdiction that you are originating from. It is user’s responsibility to know and comprehend any and all relevant laws related to any jurisdiction or venue that concerns you and your actions.

EnableVPN will not be liable in any way or form for actions done by its users including criminal liability and civil liability for harm executed or not executed beyond any money paid to EnableVPN for its services by a pecific individual.

You agree to preserve your username/password and the EnableVPN system from unauthorized usage. You are responsible for every single action that occurs on EnableVPN where your username/password was used for establishing the VPN connection.

You agree not to use our services for port scanning, sending spam, sending opt-in email, scanning for open relays or open proxies, sending unsolicited e-mail or any version or type of email sent in vast quantities even if the email is lastly sent off through another server. It is forbidden to launch any pop-ups from our service. You accept not to assault in any way or form any other network or computer while using our services.

EnableVPN is intolerant about exploiting children photographically, digitally or in any other way.

EnableVPN allows a maximum of five simultaneous connections per account.

Fair and reasonable use

You accept not to give or share your username and password to others.

EnableVPN, its owners, employees, agents and others that are involved with the EnableVPN services are not in any way or form liable for any harm of any sort executed or not executed, resulting from or arising through or from the use of any account registered with EnableVPN services.

EnableVPN does guarantee a 99.9% server uptime. In any event, EnableVPN will never be liable for any monetary harm beyond what the client paid to EnableVPN, and this shall not include attorney fees or court costs irrespective of any laws or statutes that may be treated otherwise. That is our binding agreement when you accept these terms of service.

Prohibited activities

Criminal Activity: EnableVPN account will be terminated for any client who commits any of these criminal actions in or through our service using our resources: use of stolen credit cards, credit card fraud, PayPal fraud, bank fraud, e-gold fraud, Paysera fraud, WebMoney fraud, Bitcoin fraud, mail fraud, extortion, blackmail, kidnapping, rape, murder, sale of stolen credit cards, sale of stolen goods, sending email or operating websites to perform identity theft, hacking, pharming, phishing, or spamming of any form. In addition, EnableVPN forbids web scraping through its service in any form or scale.

That is the whole agreement. EnableVPN may rewrite the terms of service from time to time. The terms of service become binding from the time it is updated on our website. It is the responsibility of the client to check for the new Terms of Service periodically.

EnableVPN can terminate any user account for violating terms of service instantly without refund and notice or suspend the account until clarification, investigation or the user comment. If your account has been suspended, you must contact us in order to see if the case can be rectified. We shall wait a reasonable period of time before we close a user account permanently.

Logging policy

EnableVPN guarantees a strict no-logs policy of their VPN service, meaning that your activities using privacy solutions created by EnableVPN are not monitored, recorded, logged, stored or passed to any third party.

With that said, EnableVPN does not endorse any criminal activity perpetrated by using the Service. Therefore, EnableVPN reserves the right to suspend or terminate an account in case any violation of the Terms of Service becomes apparent. As EnableVPN protects and respects customer privacy, it does not log or track their activity in any way. However, in the eventuality that EnableVPN would find out about an offense outside of those means (i.e., a customer would notify EnableVPN of them having done so), it would have the right to suspend or terminate the account.

Privacy policy

EnableVPN does not keep or store any logs about its users. However, we need to keep some information about the users:

User email address – to send payment information and to retrieve a lost password. Payment information – we store transaction ID in case of a refund request.

Refund policy

If you wish to claim a refund, you can do so within 7 days following your purchase of EnableVPN service. We want you to be fully satisfied with our services. However, we will troubleshoot an issue you experience first. There are several nuances to a VPN service configuration and we solve 99% of issues encountered. EnableVPN reserves the right to suspend, terminate, or refuse service to anyone at any time for any reason. No refunds will be considered for accounts deleted for violation of our Terms of Service.

For payments made in Bitcoin, the equivalent amount in US Dollar will be refunded in Bitcoin, regardless of exchange rate fluctuations.

Acceptance of terms

By sign-in to EnableVPN, you agree to the EnableVPN Terms of Service including all other policies incorporated by reference.